OTIS

OTIS

Otis is the world’s leading elevator and escalator manufacturing, installation and service company. Otis moves 2.3 billion people a day and maintain approximately 2.3 million customer units worldwide, the industry’s largest Service portfolio. Headquartered in Connecticut, USA, Otis is 71,000 people strong, including 42,000 field professionals, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

Otis UAE Country Overview

Otis started its business in UAE in 1975 and was known as United Development Company. It was the sole agent in the country for all Otis products. From 2002, Otis Elevator Company took over the operations and full responsibility for the sales, installations and continuing maintenance of Otis products. Otis in the UAE is a pioneer in the elevator and escalator industry and is proud to have been the first company to install an elevator, escalator and moving walkway in the country. Otis has installed iconic buildings in the UAE including Burj Khalifa, One Za’abeel, and Zayed International Airport.


OTIS Elevator Company
P.O. Box 8626,
103 Al Makhawi Bldg. Umm Hurair Road
Dubai. United Arab Emirates.
Tel: +971 4 3371074
Fax: +971 4 3377460
Email: otis.uae@otis.com
Website:www.otis.com/en/ae/
Jobs: Submit Your CV
Social Media accounts: @OtisElevatorCo. on LinkedIn, Instagram, and Facebook

In 2023, Otis Launches the Otis ONE™ IoT digital service solution which improves performance and equipment uptime by delivering real-time performance information and predictive insights for Otis and non-Otis elevators and escalators. With the Otis ONE solution and other world-class technologies, Otis is helping its customers achieve their goals as they create and develop ambitious urbanisation programmes as part of the UAE Next 50, Dubai 2040.

More than 350 technicians are factory trained to install, service and repair of its equipment. Their skills are regularly refreshed through on-site theoretical and practical training by Otis experts. The company received the Dubai Quality Appreciation Award in 2003 and 2009 and was recently recognised as one of the best companies for women in the Gulf. The company adheres to Otis’ strict global field safety and quality procedures, ensuring through continuous training that all employees operate to the highest safety standards and is ISO 9001:2008 certified.